UNLV Hotel Alumni

Expedia Market Manager position

Position Description:

Position Overview: Market Manager

The Market Manager is a market-based role responsible for building revenue growth and developing and sustaining strong hotel partner relationships within the assigned market in an effort to gain inventory for all Expedia brands. This includes negotiating favorable inventory rates and allocations at property level and driving key activities that support Expedia’s revenue goals and strategic objectives. The core focus for this position is to drive revenue for a defined area through managing a portfolio of local lodging suppliers in their market in an effort to build a sustainable long term relationship resulting in superior revenue results and inventory supply.

Responsibilities:

• Deliver revenue and/or acquisition goals through management of inventory, rates and supplier relations through negotiation of best inventory and most strategically competitive rates in assigned market. Secure inventory through on-going account management during acquisition and renewal
• Negotiate and secure market deals, promotions and dynamic rate rules. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings
• Evaluate market trends and competitor activity and provide analysis and recommendations to management
• Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
• Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions in order for the partner and Expedia to achieve market performance and long-term activity goals
• Develop and drive sound recommendations/action plans based on insights from data analysis to optimize partner hotels in the Expedia market place and their lodging market overall
• Develop a strong network and relationships within the local market in order to leverage appropriate market influencers (e.g. congress and tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings and key initiatives to partners and educate them on the full use of our products and tools
• Act as liaison between partners and other Expedia functional areas to train and educate partners on the various Expedia tools, connectivity solutions, payment and billing alternatives and other partner facing Expedia systems or services
• Coordinate with other Expedia teams and functional areas to create and implement innovative business solutions aimed at building a strong market presence, merchandising, and attractive value propositions
• Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market/territory
• Provide coaching to colleagues (peers, Associate Market Managers, and Market Associates) on best practices
• Other reasonable duties, as assigned

Qualifications:

• Demonstrated understanding of how to match market demand and supply
• Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
• Proficiency in Microsoft Word, Excel and PowerPoint
• Ability to work and thrive in a multi-tasked, fast paced environment
• Specific language skills may be required dependent upon location
• Possess the ability to understand and optimize yield strategies and revenue management to drive and leverage business
• Possess ability to develop and present relevant and insightful analysis including performance analysis, market analysis, and competitor analysis and to implement meaningful action plans based on the analysis
• Ability to influence internal and external decision makers
• Demonstrated ability to establish and adhere to priorities in a fast pace environment
• Demonstrated problem solving skills
• Intermediate/Advanced MS Excel and PowerPoint, is desirable

Work Experience and Education Guidelines:

• 5-7 years related industry experience and college degree; or a Master degree in Hospitality or Revenue Management

Core Competencies:

• Relationship Management: Establishes and builds healthy working relationships with partners.
• Solution Alignment: Evaluates rates and availability with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia.
• Sales & Negotiation: Effectively works in a defined market or region, identifying prospective partners, and negotiating successfully in a constructive and collaborative manner
• Communication & Influence: Conveys, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions.
• People Management: Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves individual, team, and organizational performance.
• Strategy Execution: Develops goals, ideas and initiatives that improve the organization’s performance, manage costs, and drive change at all levels.
• Passion for Results: Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.

About Expedia Inc.

Our mission is to revolutionize travel through the power of technology.

Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners.  Please visit http://bit.ly/expediabrands to learn more about our travel brands.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

 Apply at careers.expedia.com

Expedia Market Associate position

Expedia-Market Associate

Position Description: Market Associate

The Market Associate is responsible for maximizing revenues for both Expedia Inc. & key hotel partners in the assigned region. The primary focus of this role is to aid internal management teams and key supply partners in identifying, implementing and executing strategic initiatives which improve key business metrics and ensure Expedia’s offerings are appropriately positioned to be competitive and maximize opportunities for distribution and marketing of product offerings within the assigned region.

Market Associates will work closely with hotel partners in an effort to:

• Increase revenue opportunities
• Resolve rate and availability issues
• Proactively secure additional inventory over high demand and compression periods
• Support efforts to improve market pricing and overall inventory competitiveness
• Secure value-adds and promotional offers
• Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply
• Aid in business development with the acquisition of new properties and renewals
• This role may also lead ad-hoc projects to improve product competitiveness and support productive revenue generation efforts in the region they support.

Position Responsibilities:

• Effectively consult with hotel partners to secure competitive rates and deliver improved metrics; improve product competitiveness through effective price renegotiations
• Evaluate market trends and competitor activity; provide the Market Management team with analysis and recommendations for potential actions and next steps
• This includes, but is not limited to: analyzing market competitiveness reporting, prioritizing daily/weekly hotel calls, reporting and tracking progress of programs and initiatives and analyzing their impact on market performance

Manage promotional campaigns in market, including pitching promotional opportunities to partners and soliciting deals from hotels Work with Market Management team to develop and implement strategies which ensure competitive pricing Maintain constant communication with Market Managers to ensure consistency of communications, partner messaging and implementation and execution of market strategies Develop and share best practices with Market Associate and Market Management teams to help optimize market competitiveness Review the quality of rates and inventory on Expedia sites against competitors Support Market Management team with the development and delivery of partner communications Assist the Market Management team in prospecting new hotels and/or regional chains Participate in contract negotiations as needed Support the process of onboarding a new partner upon acquisition of a new property Lead ad hoc projects to improve product competitiveness and support productive revenue generation efforts in the market they support; this could include, but is not limited to: implementation of new systems, work processes and/or technologies, adoption of new initiatives, gathering information regarding Expedia’s competition in a market, etc. Demonstrate the energy & drive to be a part of one of the most exciting teams within Expedia Inc.

Required Skills:

• Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgment
• Results-focused and metrics-driven
• Basic knowledge and understanding of revenue management principles and practices required
• Strong experience negotiating; experience effectively using a consultative selling approach
• Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations
• Working knowledge of revenue and/or account management desirable
• Strong experience using MS Office suite of programs (i.e. Word, Excel, PowerPoint, Outlook, etc).
• Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style
• Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners
• Ability to multi-task effectively is crucial; must be able to change gears quickly without skipping a beat
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Able to work independently as well as be a team player

Required Experience:

• Bachelor’s Degree preferred; major in tourism or hospitality a plus
• Hotel revenue management / reservation or account management role in another OLTA - strongly preferred
• Experience in consultative sales environment preferred

About Expedia Inc.

Our mission is to revolutionize travel through the power of technology.

Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners.  Please visit http://bit.ly/expediabrands to learn more about our travel brands.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

Apply at careers.expedia.com

Expedia Associate Market Manager position

Expedia-Associate Market Manager

Position Description

The Associate Market Manager is a market-based role responsible for building revenue growth and developing and sustaining strong hotel partner relationships within their assigned markets. This includes negotiating favorable inventory rates and allocations at property level, and driving key activities that support Expedia’s revenue goals and strategic objectives. The core focus for this position is to drive revenue and room night performance for a defined area through managing a portfolio of local lodging suppliers in their market in an effort to build a sustainable long term relationship resulting in superior revenue results and inventory supply.

Position Responsibilities

• Deliver revenue and/or acquisition goals through management of inventory, content, rates and supplier relations through negotiation of best inventory and most strategically competitive rates in the assigned market. Secure inventory through on-going account management during acquisition and renewal
• Negotiate and secure market deals, promotions and dynamic rate rules. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings
• Evaluate market trends and competitor activity and provide analysis and recommendations to management
• Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
• Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions in order for the partner and Expedia to achieve market performance and long-term activity goals
• Develop and drive sound recommendations/action plans based on insights from data analysis to optimize partner hotels in the Expedia market place and their lodging market overall
• Develop a strong network and relationships within the local market in order to leverage appropriate market influencers (e.g. congress and tourism bureau, hotel association etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings and key initiatives to partners and educate them on the full use of our products and tools
• Act as liaison between partners and other Expedia functional areas to train and educate partners on the various Expedia tools, connectivity solutions, payment and billing alternatives, and other partner facing Expedia systems or services
• Coordinate with other Expedia teams and functional areas to create and implement innovative business solutions aimed at building a strong market presence, merchandising, and attractive value propositions
• Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market/territory

 Required Skills & Experience

• 3-5 years related industry experience and college degree; or equivalent degree in Hospitality or Revenue Management
• Demonstrated understanding of how to match market demand and supply
• Ability to analyze data and take proper actions without direction
• Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
• Proficiency in Microsoft Word, Excel and PowerPoint
• Ability to work and thrive in a multi-tasked, fast paced environment
• Proficiency in English. Other language skills may be required depending on the location of the position

About Expedia Inc.

Our mission is to revolutionize travel through the power of technology.

Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners.  Please visit http://bit.ly/expediabrands to learn more about our travel brands.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

Apply at careers.expedia.com

Assistant GM Museum (Hollywood, CA)

Company/Organization: Hollywood Wax Museum and Guinness World Records Museum

Location: Hollywood, California

Job Title: Assistant General Manager

Job Status: Full-time Position 

Description: Two of Hollywood’s most popular and enduring attractions are seeking a dedicated Assistant General Manager to ensure the highest quality operations and guest experience. This new management position will support our General Manager in oversight and direction of staff, sales and facilities maintenance. Additionally, he/she will help foster a positive work environment that ensures employee and customer satisfaction and maximizes productivity and profitability. We value consistency, honesty and enthusiasm as we pursue our passion to offer excellent entertainment value to Hollywood tourists. We are mindful of honoring our history while continuously moving forward in our industry. We offer competitive salary and benefits including paid vacation, medical, dental, and life insurance.  

Essential Duties and Responsibilities Our ideal candidate will be a detail-oriented manager and exceptional role model who will further our brands and exemplify our corporate values. 

Duties include:  

· Handles orientation, training and ongoing management of staff, ensuring compliance with all policies, procedures and practices. 

· Assists with planning and executing employee incentive programs. 

· Exemplifies and maintains exemplary levels of guest service and handles customer complaints. 

· Ensures the facilities are clean, functional, and well-maintained. 

· Handles customer-involved incidents and accidents when needed. 

· Serves as primary emergency coordinator when needed. 

· Manages retail sales and inventory. 

· Hires, fires, and handles disciplinary actions according to policies and procedures. 

· Manages cash and deposits and assists Shift Supervisors and Office Manager with processing register bags, vending cash and coin, change exchange, large coin deposits, etc. 

· Fulfills all tracking and reporting requirements including daily checklists and assisting with preparation of weekly and monthly reports.  This job description intends to describe the general nature and level of work to be performed by person assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.  Qualifications 

· A.A., B.A. or B.S. degree or equivalent work experience. 

· 2-5 years experience in sales, customer service or operations that includes supervising others. 

· Excellent verbal and written communication skills with proficiency in English and Spanish (preferred). 

· Experience in cash handling and management. 

· Ability to use office productivity software and spreadsheets. 

· Open availability and flexibility to work nights, weekends, and holidays, including opening and closing shifts, to meet the needs of the facilities.  

· Must be able to respond to the facilities 7 days a week, 24 hours a day to handle emergencies when needed. 

· Ability to communicate effectively with partners, General Manager, and employees regarding operations or personnel issues to ensure the smooth operation of the facilities. 

· Must be able to cope with shifting priorities, difficult situations and deadlines. 

· Must be able to climb stairs regularly throughout work hours. Application Requirements: 40,000-50,000 per year

Application Instructions: Email cover letter and resume to jobshollywood@gmail.com.

Career Services makes no representation or guarantee about positions listed and is not responsible for safety, wages, working conditions or other aspects of employment. It is each individual’s responsibility to thoroughly research the integrity of each organization to which he or she is applying. The student should take all care and use common sense and caution when applying for or accepting any position.

Down Etc. Inside Sales Associate position

DYNAMIC INSIDE SALES ASSOCIATE Fast growing entrepreneurial design company seeks an energetic Inside Sales Associate who enjoys travelling, talking on the telephone, and meeting new people! This is a full-time, dynamic sales position for a competitive individual who thrives in a fast-paced environment and understands the needs of an innovative and growing company.

Do you love the 5 star, 5 diamond lifestyle?

Do you enjoy learning about the top of the line luxury bedding in hotels all over the world?

Do you have a flair for design and aesthetics? We are a manufacturer of high quality bedding products from around the world, and are looking for a qualified candidate with experience in sales and customer service who will serve as a key member of our Sales Team. Candidate must be comfortable working in a small office setting. This is a hands-on position requiring active involvement in daily sales operations. Salary: base + commission

In this position you will be assigned a territory for proactive outbound prospecting activities for the purpose of delivering a monthly quota of qualified sales leads and meeting appointments. You will utilize your enthusiasm, assertiveness and proven time management skills to aggressively make outbound calls and emails to a targeted prospect base.

If you can answer yes to all of the following questions, this is the opportunity for you. Are you are the kind of person who gets a thrill from making the sale, closing the deal, meeting and helping new people? Are you seeking meaning and purpose in your career? Are you searching for a company that you can stay and grow with? Do you thrive in a fast-paced environment with a variety of tasks? Do you enjoy travelling? Do you enjoy the excitement of Trade Shows? Do you want to work for a company that has solid business ethics? Are you well-mannered and results driven, yet lighthearted and fun? Do you have excellent written communication skills as well as verbal communication skills? Are new challenges exciting for you?

Responsibilities Include: Lead Generation and Research Sales Calls Updating Client information in CRM system Project Management Travel – up to 30% (expenses paid)

Qualifications: • Excellent written and verbal communication skills with a focus on customer service • PC/Internet savvy with proficiency in current office applications (ACT and MS Office - Especially Excel) • Meticulous attention to detail and superior organizational skills • Desire to learn — and ready for a challenging, fast-paced environment that demands a strong work ethic • A GREAT ATTITUDE AND A SENSE OF HUMOR!

How many WPM do you type? (http://www.typingtest.com)

We are a progressive and energetic group of individuals seeking a key team player to participate in ensuring and benefiting from our success. Our office is located in San Francisco. Send resumes and cover letter via email ONLY to downetc@downetc.com.

Lakeside Hotel Casino Director of Hotel Operations position

Company/Organization: Lakeside Hotel Casino

Company Website: www.affinitygaming.com

Location: Osceola, IA

Job Title: Director of Hotel Operations

Job Status: Full-time 

Position Description: Responsible for managing all aspects of the hotel and banquet sales including the selection, development and performance management of all employees, optimizing profits and increasing sales.  Manages scheduled shifts ensuring guest satisfaction.  Oversight of the Valet and RV Park.  Manages all operational issues ensuring the standards of quality and service are met. 

Applicant Requirements: High School Diploma, BA degree and/or 5 years of work related experience.

Compensation: Based on Experience

Application Instructions: Please forward resume to Carol Eckels, HR Manager at ceckels@affinitygaming.com 

Career Services makes no representation or guarantee about positions listed and is not responsible for safety, wages, working conditions or other aspects of employment. It is each individual’s responsibility to thoroughly research the integrity of each organization to which he or she is applying. The student should take all care and use common sense and caution when applying for or accepting any position.

UCLA Sous Chef position

As one of America’s finest universities, UCLA has a tradition of advancing higher education and the common good through excellence in scholarship, research and public service. UCLA is California’s largest university and a model for public institutions of higher education.  Academic excellence, faculty distinction and a comprehensive curriculum are hallmarks of the UCLA experience.  The university is an educational and architectural landmark in Los Angeles, attracting thousands of visitors and scholars each year. 

Food Service Manager- Sous Chef

Under the direction of the Assistant Director and or Principal and or Senior Food Service Manager, the incumbent is responsible for providing sound team leadership and direction to the production staff that consists of one or more Principal Cooks, Cooks, Assistant Cooks, Senior Food Service Workers and Food Service Workers in a high volume campus restaurant serving up to 6,000 customers a day. Assign, motivate, and monitor the work of others and be knowledgeable in the production of food items that include Vegan/Vegetarian/Healthy food Alternatives. Assist in preparation of menus that are based on fresh, seasonal fruits and vegetables. Prepare the most complex menu items and recipes according to culinary, production and quality standards. Accurately and appropriately utilize all production equipment and train and monitor others in its safe usage. Ensure gracious customer service and quality food is provided. Ensure team members adhere to all food handling and sanitation guidelines. Maintain accurate paperwork, including service records, temperature logs and production records. Other responsibilities include the supervision, scheduling and training of team members, maintaining food and labor cost controls, menu and recipe development. Interact in a positive manner with team members in a high volume dining environment. Other responsibilities as assigned by management.

Demonstrated ability as a managing Sous Chef leading a culinary production team for a high volume food service establishment specializing in Vegan/Vegetarian/ Healthy cuisine.

• Culinary knowledge of food inventory, recipes, menus and production methods, including culinary terminology in general and knowledge of nutritional information in Vegan/Vegetarian/Healthy cuisine.
• Demonstrated ability to control costs in a food service operation, including food, labor, and supply cost.
• Demonstrated ability to hire, train, supervise, schedule, and evaluate employees in a high volume food service facility.

Benefits

UCLA offers a comprehensive benefits package, including an average of three weeks vacation per year; an average of 12 days sick leave per year; 13 paid holidays per year;  health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan;  various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, the University Credit Union, and much more!

 Application Instructions

Qualified applicants may apply for this position using the UCLA Career Opportunities website.  Go to https://hr.mycareer.ucla.edu and search for Requisition 18964. Alternatively, you may click or copy/paste the following link into your browsers address bar: hr.mycareer.ucla.edu/applicants/Central?quickFind=61898

UCLA is an Equal Opportunity/Affirmative Action Employer

Sea Gull Holiday Management position

Management Opportunity at Sea Gull Holiday

Sea Gull Holiday is an international tour operator head-office located in LA and Guangzhou, China. We are currently setting up our LV regional head-quarter close to the McCarran Airport area of Henderson, which consist of a 10,000 sq. ft. international 

buffet and a gift center next door. Would are seeking an individual who can command  Mandarin language as well as strong management skill to assist with this project in addition to future expansions of Sea Gull Holiday. 

To Apply:  Send resume to Johnson Lau at lowliu@hotmail.com.

Career Services makes no representation or guarantee about positions listed and is not responsible for safety, wages, working conditions or other aspects of employment. It is each individual’s responsibility to thoroughly research the integrity of each organization to which he or she is applying. The student should take all care and use common sense and caution when applying for or accepting any position.

Wirtz Beverage Sales Consultant, Off Premise Wine and Spirits

Purpose:To meet or exceed pre-determined service expectations while selling product and fulfilling route management objectives.  This position requires a true passion for selling and specific knowledge on how to sell.

Department:

Sales

Reports To:

District Manager

Required Duties:       
• Plan and execute a daily schedule of sales calls on a pre-determined route (route schedule)      
• Effectively plan on a daily, weekly or monthly/quarterly basis, with quota and distribution objectives     
• Communicate through voicemail, email and proper follow through on issues deemed important to management, our customers and suppliers 
• Be present and punctual for mandatory sales meetings and brand kick-offs       
• Comply with all rules pertaining to warehouse policy and procedure        
• Report on issues related to the competitive market and offer constructive suggestions      
• Conduct yourself in a professional manner with customers, co-workers, management and suppliers at all times    
• Work with supplier representatives and managers in the field to promote sales       
• Meet with each account/store manage on a regular basis (weekly)        
• Service and improve the marketability of our products through shelf management, display position and frequency, concept selling and price point management
• Other duties as assigned            

Must be able to:
• Live and demonstrate the Wirtz Ways of Working (values).
• Live and demonstrate the functional and leadership training capabilities
• Excellent sales background 
• Strong organizational and multi-tasking capabilities
• Strong communication skills: verbal, listening and written
• Capable of seeking out new ideas, exhibit initiative and be proactive
• Managing complex customer relationships
• Excellent Negotiation and Influencing Skills
• Demonstrate and exhibit high levels of professionalism with internal and external customers
• Demonstrate sound judgment and problem solving skills

Required Skills:
• Bachelor’s Degree preferred or 2 years selling experience
• Proficient MS Office skills
• Must possess a valid driver’s license 
• Must be at least 21 years of age
• Must have reliable transportation and proof of auto insurance

Physical Demands of Job:

• Carrying and lifting 45-65 pounds
• Immediate reaching to perform various duties 
• Overhead reaching to perform various duties 
• Standing and walking for periods of time to perform various duties
• Squatting or bending to perform various duties as assigned

Job closes June 3, 2013 at 5:00 PM

For more information and to apply, please visit: onewirtzrecruiting.com or you may also apply in person at 1849 W. Cheyenne Ave. North Las Vegas, NV 89032

Embassy Suites Sales Manager position

Company/Organization: Embassy Suites Las Vegas / Remington

Company Website: http://www.remingtonhospitalityservices.com/careers.php

Location: 4315 Swenson Street Las Vegas, NV 89119

Job Title: Sales Manager

Job Status: Full-time 

Position Description: Purpose of the Position:  

 To increase profits by increasing room sales and generating business through aggressive sales efforts. 

  Responsibilities:  

 1.                  Know your work schedule and follow it with a high degree of reliability.  

 2.                  Work in a cooperative and friendly manner with fellow associates.  

 3.                  Maintain professional attire and personal hygiene.  

 4.                  Maintain a clean, neat and orderly work area.  

 5.                  Perform your job according to standard operating procedures.  

 6.                  Read, understand and follow all policies, procedures and practices as stated in the Associate Handbook.  

 7.                  Implement management company and hotelâ s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following companyâ s OSHA Hazcom program and safe lifting techniques.  

 8.                  Utilize protective equipment, when applicable.  

 9.                  Promptly report substandard (unsafe) conditions to supervisor.  

 10.              Promptly report accidents, injuries, property damage or loss to supervisor.  

 11.              Keep accurate communication flowing freely among all hotel departments.  

 12.              Inform management promptly of any work-related problems or guest complaints.  

 13.              Practice â aggressive hospitalityâ  and provide guest satisfaction.  

 14.              Promote the hotel through goodwill, courtesy and a positive attitude.  

 15.              Attend all scheduled training classes and meetings.  

 16.              Train and supervise other associates as directed by management.  

 17.              Continue to learn and grow in your position.    

 18.              Perform any reasonable request as assigned or directed by management.  

 19.              Provide for a safe work environment by following all safety and security procedures and rules.  

 20.              Arrange for reasonable accommodations for person(s) with disabilities.  

 21.              Assist person(s) with a disability.  

 22.              Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and associates.  

 Essential Job Functions:  

 1.                  Know all emergency procedures (fire, severe, weather, bomb threats, guest accident/illness, etc.)  

 2.                  Be knowledgeable of sell all product lines of the hotel including catering, rooms, packages (if applicable), lounge and restaurant promotion.  

 3.                  Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail.  As a pro-active sales manager, 80% (eighty) of time is to be spent in active sales solicitation.  Responsible for maintaining a sale quota as assigned by DOS.  

 4.                  Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.  

 5.                  Understand the wants and needs of the market segments assigned.  

 6.                  Document the wants and needs of customers in the sales files.  

 7.                  Maintain a documented record of all solicitation action steps in the sales file.  

8.                  Maintain accurate and current mailing lists for all accounts in individual areas of responsibility. 

 9.                  Trace each file for the most effective date for follow-up.  

 10.              Send proposals on all leads which fit the profile of property and actively follow through to convert from proposal to definite status.  

 11.              Send proposals and confirmations to clients immediately upon holding space.  

 12.              Clearly outline on booking sheets clientâ s room block requirements, suite requirements, meeting and banquet space requirements so that the accurate facilities may be reserved.      

 13.              Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements.  Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow-up.  

 14.              Maintain total and complete sensitivity to customer satisfaction and guestsâ  needs.  

 15.              Assist the Director of Sales on special projects as assigned. 

 16.              Maintain professional attitude and appearance and management decorum in dealing with all other departments in the hotel. 

 17.              Prepare all weekly and monthly reports as required by the Director of Sales.  

 18.              Perform all other duties as assigned by the Director of Sales.  

 19.              Follow-up on meetings being held at competitive hotels and try to secure the account for own property.  

 20.              Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.  

 21.              Maintain a weekly sales quota of outside calls, all telemarketing calls and site inspections as assigned by Regional Director of Sales and Marketing.  

 Marginal Functions:  

 1.                  Assist kitchen personnel by plating up food for functions, if applicable.  

 2.                  Assist Banquet Department by setting rooms up according to requirements, if applicable.  

ApplicantRequirements: Job Knowledge, Skills and other Responsibilities:   

1.    Able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.  

2.                  Talk and listen to clients demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner.   

3.                  Accurately prepare plans for functions by writing clear requests for each affected department.   

4.                  Have a basic knowledge of local and national trends regarding business.  

5.                  Travel to local and national areas to attend seminars/functions which may involve being away from home for several days at a time.  

6.                  Lift approximately ten (10) pounds.   

7.                  Basic math skills to accurately prepare budget and compute rate and profit information.   

8.                  Good written and verbal communication skills.  

9.                  Sit, stand or walk for varying lengths of time, sometimes for prolonged periods.         

Application Instructions: Apply Online: http://www.remingtonhospitalityservices.com/careers.php